You may be looking to renew your Ontario driver’s licence online or licence plate stickers. Luckily for drivers, ServiceOntario will be eliminating license plate stickers for individually-owned passenger vehicles, light-duty trucks and motorcycles. If you had a renewal between March 1, 2020 and March 12, 2022, you should have received a refund cheque in the mail. If you haven’t, you must do the following:

Check the address on your driver’s licence. If you see:

  • Your current address: No need to update, your cheque will automatically come in the mail.
  • An incorrect address: Update today to receive your refund cheque. 

You must also pay any outstanding fines, fees or tolls. The elimination of fees will save vehicle owners $120/year in Southern Ontario and $60/year in Northern Ontario. *Refunds on license plate stickers are now available (Update as of March 2022)

However, please be aware that it is still a mandatory requirement to renew your license plate stickers yearly!

Be aware of scams and phishing!

ServiceOntario is aware of a text message going around providing a fraudulent link for renewing license plate stickers. As stated in this article, the only ways to receive a refund for your license plate sticker is online or in-person, not through text. They will never contact you individually to receive a refund for your license plate sticker. If you receive this message, inform your local police or report the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501.

Please note that ServiceOntario requests that you only visit a location if absolutely necessary. Before heading to a location near you, please first check if the service you require is available online. If not, double-check that the specific location is open and offers that specific service. If you must visit, ensure you are following all COVID-19 health and safety protocols by washing your hands thoroughly, maintaining a social distance of 2 metres, wearing a mask and coughing/sneezing into your sleeve or tissue.

Driver’s licences

Most driver’s licences in Ontario expire every five years after your licence renewal. If you have a driver’s licence that will expire soon or has an expiry of less than one year ago, you can renew your license online if:

  • Have a full licence (G, M class) that isn’t cancelled or suspended
  • Have a combination class of G1M, G2M, GM1, GM2, M1 or M2 (only the full portion will be renewed online)
  • Didn’t need to update your address within the last 90 days
  • Don’t need tests (vision, written, or road)
  • You are under the age 80 and don’t require your photo to be taken
  • Are not removing a vision condition
  • Have no new medical conditions that may prevent you from driving
  • Don’t have outstanding fines or penalties

If eligible to renew your license online, you will need:

  • Your driver’s licence number
  • The 7-digit trillium number found on the back of your driver’s licence
  • Your postal code

How much to renew your license online?

It will cost you $90 to renew your license for five more years, however, fees may vary. It should arrive in four to six weeks.

The process

After completion of this process, you will be sent a temporary driver’s licence validation document if your licence has already expired OR you renew within 28 days of your current licence’s expiry date. Download, print and keep this document with your old licence until your new one arrives in the mail 4-6 weeks from the renewal date. If you are a novice driver with an expired license in Ontario or soon-to-expire G1, G2, M1 or M2 licence (expiry date falls between March 1, 2020 to December 31, 2022), you are to complete your courses/driving school and be fully licensed by the end of December 31, 2022.

Please note that you cannot renew your license online if your driver’s licence is cancelled or has been expired for more than 12 months. Additionally, you can sign up for email reminders to notify you 60 and 30 days before your licence expires to avoid any hassle. You will need to visit a ServiceOntario location if:

  • You are a first-time driver
  • You need to renew your driver’s license (ages 80+)
  • You need to replace a lost, stolen, or damaged driver’s license
  • You need an accessible parking permit
  • You need to replace a lost, stolen or damaged accessible parking permit
  • You need to exchange an out-of-province or out-of-country driver’s license
  • You’re looking to buy or sell a used vehicle
  • You need to register a vehicle’s plate, permit, or sticker
  • You need to register a farm vehicle
  • You need a temporary license plate sticker
  • You want to purchase a license plate with graphics
  • You want to purchase a vintage license plate for a classic car
  • You need a special permit
  • You need a garage license
  • You need to change information on a vehicle permit

Renew your driver’s licence here: ontario.ca

Licence plate stickers

As a driver in Ontario, it is a requirement to have a valid licence plate sticker to drive legally. Your Ontario plate renewal period depends on vehicle type and whether you chose to renew your plate stickers annually or every two years before the Ontario plate renewal date. You are able to renew online up to 180 days before the stickers are set to expire. As of August 2021, most customers are eligible to renew online. You will need to visit a ServiceOntario location if you are renewing a sticker for a farm or heavy commercial vehicle over 3,000 kg.

When will they arrive?

Please note your new licence plate sticker(s) will arrive in the mail within 14 days but may take longer if you are outside of Ontario or when demand is higher than usual. You will get a temporary licence plate sticker validation document if you renew 14 days or less before expiry or after it expires. This will prove the renewal of your sticker and give you a 14-day extension from the order date. In the meantime, you must have a print version of this document that’s presentable in your vehicle until the new sticker arrives.

Be sure to leave the existing sticker(s) on the licence plate until your new one(s) arrive in the mail!

Paying fines and licence reinstatement fees

Your default fines must be paid in full before renewing your driver’s licence, plate stickers or ordering a custom licence plate. This applies to any unpaid moving violations, including speeding, drinking and driving, careless driving and racing. These fines DO NOT include parking or highway toll fines. You may also need to pay a reinstatement fee if you have a licence suspension. To pay default fines, reinstatement fees, or other penalties online you need:

  • Your driver’s license number
  • The suspension number (can be found on the “Notice of Suspension of Driver’s Licence” document sent by the Ministry of Transportation)

OR

  • The offense number (can be found on the “Notice of Fine and Due Date” or the “Fine Order” form from the courts)

It’s important to stay up-to-date with all of your driving documents and renewals. This ensures that you are driving safely, responsibly and most importantly, legally.

For more information regarding ServiceOntario locations, hours and contact information, visit ontario.ca/locations/serviceontario. To contact ServiceOntario, call 416-235-2999 or (toll-free) at 1-800-387-3445.

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